PRIOR TO ARRIVAL
Finding the right doctor for your specific needs is the most important part of the process. We have access to all the best doctors and clinics in Korea. Our fiduciary duty is to you, the patient and not to any one clinic. Because we are free to recommend the best doctor for your case, you will get the best results. All the best clinics are located in Gangnam, Seoul so you are almost guaranteed to be coming to this area for treatment. We will consult you on-line before you come and give you options so you can choose what is best. We normally consult you via e-mail but you can also contact us via Facebook, Whatsapp, Kakao Talk or call us directly at +82-10-3641-1465.
AIRPORT PICK UP & ACCOMMODATIONS
The airports here have an amazing bus system which brings you right to Gagnam but we offer free airport pick up by luxury van for patients who qualify. If you don’t qualify then you can pay separately for this service. If you wish to take the luxury limo bus, it is very fast and easy. You buy the tickets at the ticket booth outside the airport doors and line up at the appropriate bus stop. If you need help just call us and we can translate. If you think your first visit will be tough and want to go the easy route, let us arrange your airport pick up.
We operate our own apartments which are near the major clinics right at Gangnam Station. The location is the best you can find and the apartments are new, clean and have everything you need for a great stay including English TV channels, free pocket Wifi and the best rooftop in Gangnam. If you require accommodation just let us know and we can help you with the apartment or hotel options.
WHEN TO PAY FOR YOUR PROCEDURE
For surgical procedures, a deposit must be made to the clinic to book the procedure day. If you don’t want to make a deposit, you can still have a consultation but there is no guarantee that there will be a space open for you on your schedule. Top clinics get full so it is best to book in advance. To make a deposit, 10% of the estimated total should be deposited to the clinic although different clinics have difference amounts. We normally send an online request to your e-mail. You can pay it with your credit card. You can also pay it via bank transfer. The remainder of the payment is made on the day of the surgery or anytime before the surgery. Payment must be made in full prior to the surgery as this is the way it is done here in Korea.
Payment for your procedure is easy if you know your options beforehand. Many patients have difficulty paying because their credits don’t work in Korea or they have daily limits on their cards. Below are the options for payment:
All clinics accept cash but many accept only Korean Won (KRW). With our service there is no need to change your money into Korean Won. You can use any major currency such as: USD, CAD, Euro, AUS, CNY etc. You can bring your own country’s currency and we will take care of everything for you. You can also pay in KRW. Cash is by far the easiest method for payment. You can bring up to 10 million KRW or 10,000 USD into Korea without claiming it. If you need to bring more, let us know and we will write you a letter which will allow you to bring more cash for your procedure.
Only Visa and Mastercard are accepted in Korea usually. Some clinics accept Union Pay and American Express but not all. Make sure you ask us before hand about your specific card. You must tell your credit card that you will be using your card in Korea for a medical procedure. You must also make sure you can spend the appropriate amount of money. Often, credit card companies decline larger transactions in different countries so it is a good idea to inform them and make sure sure you can use the card in Korea. Remember that the procedure must be paid in full before it can be done so it is important that your credit card work in Korea for the amount needed.
Bank transfers are accepted by all clinics. We will send you the banking details and you can send an send an international bank transfer. Please note that all bank transfer fees are to be paid by the patient. It is a good idea to send the bank transfer at least 1 week before your procedure because if there is a bank delay and the money does not arrive the procedure will not be performed by the clinic.
We accept Paypal and Crypto Currency payments. Please note that you are responsible for all fees associated with payments made through these methods. Paypal usually has a higher fee over Crypto Currency transactions. Please let us know if you with to use either of these methods so we can see what the fee will be for your amount.
IN CLINIC TRANSLATION AND AFTER CARE
For each clinic visit, you will have your own personal translator and guide. This staff member will take care of you from start to finish. Our staff will be there before your procedure and afterwards as well. We are here to help you every step of the way. We will customize our service to fit your needs. Whatever you need, we are here to help you.
When you leave Korea to return to your home country, we will still be here to take care of all your needs. We act as your intermediary with the clinic to make sure you get answers to all your questions. If there is something you need, we are here to make sure you get it even if you are not in Korea anymore.