2-1. How can we improve your online consultation experience?
3-1. How can we improve your phone/zoom consultation experience?
4-1. How can we improve your in-clinic consultation experience?
5-1. How can we improve your surgery and aftercare experience?
6-1. Do you have any suggestions for additional services that would have been helpful in your experience?
6-2. Do you have a suggestion for us to provide better customer service?